Mercantile Bank organized a day long training course titled “Customer Service and Complaint Management” at its Training Institute in Dhaka recently. GB In-charges of 40 branches participated the training. Dr. Tapash Chandra Paul, CFO of the bank, inaugurated the training and conducted a session. The rest of the sessions were conducted by Sheikh Mohammad Soyeb Hasan, AVP, Operations Division and Shahin Akhter, faculty of MBTI. Javed Tariq, Principal of MBTI, moderated the program.

Mercantile Bank organized a day long training course titled "Customer Service and Complaint Management" at its Training Institute in Dhaka recently. GB In-charges of 40 branches participated the training. Dr. Tapash Chandra Paul, CFO of the bank, inaugurated the training and conducted a session. The rest of the sessions were conducted by Sheikh Mohammad Soyeb Hasan, AVP, Operations Division and Shahin Akhter, faculty of MBTI. Javed Tariq, Principal of MBTI, moderated the program.